ABOUT US
Our Site is hosted by GoDaddy and owned by Wild Glade whose website is: www.wildglade.ie and email address is: wildglademassage@gmail.com
WILD GLADE - TERMS AND CONDITIONS
BOOKING & PAYMENT
- Bookings can be made through the website www.wildglade.ie. Full payment is required on the day of the booking either in cash or by Revolut.
PRIVACY – CLIENT CONSULTATION FORM
Prior to your first treatment you will be sent an online Confidential Consultation Form to complete at least 3 days in advance of your treatment.
- Client treatment details will not be discussed with anyone other than the client.
- Consultation Forms and treatment notes will be kept securely.
- Treatment notes will be taken before each treatment and kept on file.
- By signing the consultation form, clients give Wild Glade permission to hold records and data about them.
- Personal information will not be shared with any third parties.
LIABILITY WAIVER
All clients are requested to sign the following liability waiver which forms part of the Consultation Form:
- I give my full consent to the therapist to perform my chosen massage treatment.
- I understand that the massage I receive is provided for the purpose of relaxation and relief of muscular tension.
- If I experience any pain or discomfort during this session, I will inform the therapist, so she may adjust accordingly.
- I understand that massage is not remedial and should therefore not be viewed as a substitute for medical examination, diagnosis or treatment and that I should see a doctor, chiropractor or other qualified medical specialist for any ailment that I am aware of.
- I understand that massage therapists are not qualified to perform spinal or skeletal adjustments, diagnose, prescribe, or treat any physical or mental illness, and that nothing said in the course of the session given should be construed as such.
- I understand that this is a professional massage treatment and any inappropriate behavior, such as sexual innuendos and jokes, unsuitable or threatening language, conversation, or gestures will end in an immediate termination of the treatment and be reported.
- Either I or the therapist can terminate the treatment at any time.
- I affirm that I have stated all known medical conditions, risk factors and contraindications.
- If contraindications are present I have provided GP approval to the therapist OR I have made an informed decision that I do not feel GP approval is necessary and give my full consent for my chosen treatment, taking full responsibility for any side effects of such treatment.
- I release the massage therapist of any and all liability for any harm that may unintentionally occur during my treatment(s).
- I understand the importance of informing the therapist of all medical conditions and medications I am taking and will let the massage therapist know about any changes to these for future treatments.
- I have been given a chance to ask questions about the massage therapy session and my questions have been answered.
- My agreement to this statement is applicable to all future treatments with Wild Glade.
You will be asked to sign this waiver in person at your first treatment.
INAPPROPRIATE BEHAVIOR
- Wild Glade offers strictly professional treatments.
- Requests for ‘additional’ services of a sexual nature will result in the immediate termination of the treatment.
- ANY inappropriate behavior will not be tolerated.
- Anybody under the influence of drugs or alcohol will be asked to leave.
- I reserve the right to stop the treatment at any time.
- No refund will be issued where treatments have been terminated.
- ALL incidents will be reported to the The Garda Síochána and personal contact information shared.
TREATMENTS AT THE RASPBERRY ROOMS, USED BY WILD GLADE
- Please arrive on time for your treatment time.
- Late arrivals will likely result in lost treatment time. Out of respect for other clients, we will not be able to continue the treatment outside of your booked treatment time.
- Please switch off your mobile phone so you can remain undistracted during your treatment.
- Failing to attend will be charged in full.
- More than one missed appointment may result in no further appointments being accepted.
- Please see our privacy policy for how we use your information.
FORCE MAJEURE Every effort is made by the therapist to provide the service booked by the customer. Some circumstances beyond our control may prevent this. On these rare occasions an alternate date and time may be offered or a refund.
INDEMNITY
We are not a healthcare provider nor do we provide medical advice or medical treatment. References in Our Website and elsewhere to “Treatment” and “Therapy” or any similar terms do not refer to medical treatment or medical therapy. The information presented on wildglde.ie is not intended to diagnose health problems or to take the place of professional medical care. Should you have a medical issue you should always consult with a qualified medical professional. All clients are required to complete an liability waiver before their treatment (see above)
CANCELLATION POLICY
- If you need to cancel or reschedule your appointment please provide at least 24-hrs notice. No payment will be required in this instance.
- To reschedule an appointment, the client may log in to their profile on the website, navigate to the MY BOOKINGS area and click reschedule to arrange a new date and time. Or you may contact us by phone, email or text.
- For cancellations you can contact us by phone, email or text, it is not possible to cancel an appointment through the online booking system.
- If a cancellation is made with less than 24-hrs notice, the full payment will be required before another booking will be accepted. Any further bookings will be cancelled until the balance is paid, and upfront payment will be required for further bookings.
- Please be aware that we are strict on our 24 hour cancellation policy as this is our livelihood.
- We hope this minimizes cancellations and ‘no-shows’ and reinforces the professional nature of our business.
- Wild Glade has the right to cancel treatments without notice if the room or environment is unsuitable for the treatment to be provided, or if the therapist is taken ill or injured.
- Wild Glade has the right to cancel a treatment without notice if the client is intoxicated or inebriated
- Wild Glade will try to rearrange treatments to a new time/date within two weeks of the cancelled treatment where possible.
- Each case will be viewed on a case by case basis as we do appreciate life happens and we care for our clients!
Updated: 7th January 2026